Razorpay Recruitment 2023 for Product Support Engineer
Overview
Razorpay has announced the recruitment for the position of Product Support Engineer. This opportunity is open to candidates with a B.E/B.Tech degree in relevant fields. If you have a strong technical background and are looking to join a dynamic team, then this could be the right fit for you.
Detailed Eligibility
| Job Role | Product Support Engineer |
|---|---|
| Qualification | B.E/B.Tech |
| Experience | Freshers |
| Salary | Best in Industry |
| Job Location | Bangalore |
| Last Date to Apply | ASAP |
Qualifications and Skills Required
- Knowledge of Unix / Linux-based systems
- Experience working with MySQL and Redis and writing simple queries to get data for debugging issues
- Creative problem-solving skills
- In-depth understanding of different products and ability to navigate through the code to debug and fix issues
- Hands-on experience with scripting languages like Bash, Python, PHP, and Ruby
- Excellent analytical and logical thinking
- Quick troubleshooting and diagnosing skills
- Problem-solving and debugging skills
- Ability to identify patterns and spot patterns in concurrent events
- Hardworking with a strong work ethic
- Comfortable working in shifts and on weekends
Roles and Responsibilities
- Logging and keeping records of various issues to help prioritize fixes and automation
- Documenting troubleshooting and problem resolution steps
- Monitoring alerting channels, analyzing problems, diagnosing, and occasionally fixing code
- Working closely with developers to resolve complex problems
- Collaborating with product teams to enhance existing products
- Resolving escalated customer complaints without intervention
- Addressing urgent issues and adhering to customer SLAs
- Automating tasks and scripts for reporting and maintenance
- Performing in-depth research to identify sources of production issues
- Managing day-to-day issues and user queries
- Performing routine health checks of the application and infrastructure
- Developing and implementing monitoring systems to prevent issues
- Identifying and solving recurring problems in production systems
- Building a deep understanding of the domain
How to Apply
If you’re interested in joining Razorpay as a Product Support Engineer, please apply online as soon as possible. Click on the link below for more details:
Conclusion
In conclusion, Razorpay is looking for talented individuals with a technical background to join their team as Product Support Engineers. This is an excellent opportunity to work in a dynamic and fast-paced environment. Apply now to take the first step towards joining this exciting company.
FAQs
1. What are the eligibility criteria for the Product Support Engineer position?
The eligibility criteria for the Product Support Engineer position at Razorpay are as follows:
- B.E/B.Tech degree in relevant fields
- Knowledge of Unix/Linux-based systems
- Experience with MySQL and Redis
- Strong problem-solving and debugging skills
2. Is prior programming experience required for this role?
Prior programming experience is not mandatory but is considered a plus.
3. Can I apply for this position if I don’t have experience in production support?
While prior production support experience is preferred, freshers with the required skills are also encouraged to apply.
4. What is the job location for this position?
The job location for the Product Support Engineer position is in Bangalore.
5. What is the last date to apply for this position?
Candidates are advised to apply online as soon as possible as the last date is not specified.